First impressions are not enough. Users’ distraction and complicated workflows make difficult for SaaS organizations to sustain engagement levels. Only investment in product data analysis transforms your onboarding into a single source of truth when referring to accounts’ growth.
Make the transition
Our expertise will guide you through product-led onboarding best practices and enable your organization to capitalize on its impact throughout the customer lifecycle. Let us show you how we can turn your user onboarding strategy to a data-driven force by holding each team accountable on common goals & KPIs.
- Product engagements are not evaluated on every stage of the funnel.
- Your organization needs to onboard and train multiple users at scale
- Customer-facing & product management teams need to establish a common set of metrics to assess product experience.
- Customer facing depts. need to harmonize high-tech & high-touch activations.
- Acquisition and retention costs need to be eliminated.
What Else you Need to Know
Who Does it Concern
- Small-Medium Businesses
- Mid-Market Businesses
- Enterprise Businesses
What we Deliver
- A tailored Product-Led onboarding framework fitting your organization’s growing needs.
- Detailed analysis of our findings on videos and extensive reports
- 6 months action plan showcasing how to boost onboarding ROI
- UI & UX testing
- Personal guidance & Product-Led training
- Onboarding Strategy Documentation & Assessment
- Features Value Analysis & PQLs categorization
- Product Onboarding KPIs refinement
- High-Touch vs. High-Tech Optimization
- Time to Value Optimization
- UI/UX Assessment
- Pricing Optimization
- Ad-hoc Product-Led Training
“We increased our onboarding conversions by 25% within a month”Lindsey AllardCEO, Playbook UX
We discover your challenges & give you the opportunity to learn more about our services. Upon that, we deliver a high-level evaluation of your onboarding along with an estimation of the required next steps.
We will dive into your onboarding specifics and deliver a tailored Product-Led framework, fitting your needs. Our analysis and data ingenuity will unlock your growth’s blockage points by focusing on short & long-term wins.
We understand that the transition to a Product-Led Onboarding framework is not something achieved overnight. This is why we set a timeline of actions following every deliverable.